Eden I & R Recognition and other Photos

Eden I and R staff members in front of their office in Hayward

Eden I&R staff members in front of the Hayward office.

Eden I&R at Urban Shield in October, 2011
Eden I&R’s Executive Director was able to participate again this year in the annual Urban Shield exercise as a guest of Alameda County’s Sheriff Greg Ahern. As an observer and a participant (i.e., playing a hostage on a plane, train and at Children’s Hospital), Barbara observed SWAT teams from around the world competing throughout 31 scenarios, over a 48 hour period. At the "hot wash" after action evaluation and ceremony at the end of the event, Sheriff Ahern stated that there is evil in the world and SWAT teams seek it out and destroy it. As a pacifist, Barbara finds it hard to hear these types of statements yet states, "We live in a generally unsafe world, and these drills could one day save the life of a member of my family, friends, co-workers and/or community. From the point of view of being the Executive Director of Eden I&R/211, I was able to discuss the ways in which 211 assists the public before, during and after a disaster with many of the people I met. Therefore, Urban Shield is also a fantastic networking venue between first responders and their support systems like 211." (Click on photos for larger view)

Urban Shield is a training exercise, put on by the Alameda County Sheriff's Office.	Barbara Bernstein and Alameda County Sheriff Ahern

Barbara about to enter hijacked FedEx plane in the exercise.	Hostages on FedEx plane await rescue by the Israeli SWAT team in the exercise.

Hostages on an Amtrak track awaiting the terrorists and then the SWAT team rescue	Barbara acting as an injured hostage at Children’s Hospital awaiting SWAT team rescue.

SWAT team entering a Meth Lab	Police officer is gravely injured, and his car is exploding, as he awaits a SWAT team rescue, in the Urban Shield exercise.
Eden I&R at an Emergency Preparedness Fair

Eden I&R staff members Barbara Bernstein, Stacey Hoang and Ollie Arnold at the Emergency Preparedness Fair at the Oakland Coliseum on May 25, 2011.	Ollie Arnold, Eden I&R Housing Outreach Coordinator, providing direct 211 referral services to a couple who are about to exhaust their Unemployment Insurance, at the Emergency Preparedness Fair at the Oakland Coliseum on May 25, 2011.
Eden I&R at Affordable Housing Week

Oakland Mayor Jean Quan speaking at an event at Affordable Housing Week, along with Eden I&R staff member Ollie Arnold.	Ollie Arnold, Eden I&R Housing Outreach Coordinator, staffing a booth at Affordable Housing Week, on May 14, 2011.
Other events and activities

Barbara Bernstein, Eden I&R Executive Director, participated in the Urban Shield disaster preparedness drill in Oct 2010	Eden I&R having some fun at an Agency Talent Show, Oct 20, 2010. The Roving Staff won.

Barbara Bernstein, Eden I&R Executive Director, led a group of community members on a tour of the 2-1-1 Call Center for “2-1-1 Day” on 2/11/2010	Eden I&R's Executive Director, Barbara Bernstein, was awarded the Bay Area American Red Cross' 2009 Everyday Hero Community Service Individual Award on October 8, 2009, for her decades of service to low-income residents as well as her eight years of work toward bringing 2-1-1 to Alameda County.
Oakland commemoration of the Loma Prieta earthquake.

Pam Glassoff, Eden I & R Roving Resource Specialist, talked to Nancy Nadel, Oakland City Councilmember, about disaster preparedness on October 17, 2009, at the Oakland commemoration of the Loma Prieta earthquake.	Barbara Bernstein, Eden I&R Executive Director, talked to Marian Wilson-Sylvestre, External Relations Officer, Red Cross, about disaster preparedness on October 17, 2009, at the Oakland commemoration of the Loma Prieta earthquake.

Photos from 2-1-1 Day in San Francisco on February 11, 2009

Alice Lai-Bitker, President of Alameda County Board of Supervisors, presents the "2-1-1 Day" proclamation to Silvana Hackett, Eden I&R's 2-1-1 and Community Programs Manager, (left) and Barbara Bernstein, Executive Director (right).	Silvana Hackett, 2-1-1 and Community Programs Manager, represents all of Eden I&R's 2-1-1 Alameda County phone line specialists at the United Way's "211 Day" festivities (2/11/09).

Representatives from Pacific Gas and Electric Company, United Way of the Bay Area/2-1-1 San Francisco, the Contra Costa Crisis Center/2-1-1 Contra Costa and Eden I&R/2-1-1 Alameda County at the "2-1-1 Day' event.	Eric McDonnell, United Way's Chief Investment Officer, congratulates the work of 2-1-1 phone line specialists throughout the Bay Area on 2/11/2009.

Eden I&R at community events, informing people about our services.

Barbara Bernstein, Eden I&R Executive Director, distributing 2-1-1 outreach cards at the arena main gate at the Inauguration event in Oakland on January 20, 2009.	Eden I&R staff members Jackie Ruggles and Stacey Hoang, at the Eden I&R info table at the Inauguration event in Oakland on January 20, 2009.

Stacey Hoang, Eden I&R Development/Marketing Officer, promoting 2-1-1 at the Union City Chamber of Commerce Business Expo in October 2008.	Jeanette Mills, Eden I&R Housing Resource Specialist, promoting 2-1-1 at the St. Rose Health Fair in October 2008.

Lidia Lai, Eden I&R Information Management Supervisor, promoting 2-1-1 at La Clinica de la Raza Health Fair in July 2008.	Jeanette Mills, Eden I&R Housing Resource Specialist, and Denise Ross, AHIP Coordinator, promoting 2-1-1 at the Sojourner Truth Manor Health Fair in May 2008.

Stacey Hoang, Eden I&R Development/Marketing Officer, promoting 2-1-1 at the Newark Senior Health and Resource Fair in October 2008.	Ollie Arnold, Eden I&R Housing Outreach Coordinator, promoting 2-1-1 at the Hayward Stroll in June 2008.

Jackie Ruggles, Eden I&R Deputy Director, informing Livermore employees about 2-1-1 at the Employee Health and Safety Fair in June 2008.	Denise Ross, Eden I&R AHIP Coordinator, distributing information about Eden I & R at the Alameda County Information Fair for health workers in October 2008.

Jeanette Mills, Eden I&R Housing Resource Specialist, promoting 2-1-1 at the Neighborhood Summit at Laney College in May 2008.	Barbara Bernstein, Eden I&R's Executive Director, with Rachelle Chong, Commissioner, California Public Utilities Commission, an ardent supporter of 2-1-1 and the primary convener of the 2-1-1 Summit (CAIRS)

The Eden I&R team, in front of our offices in Hayward, in October 2008.	2-1-1 chocolates, with a special wrapper designed by Angelica Moore, Eden I&R Housing Resource Specialist.

Barbara Bernstein, Eden I&R's Executive Director, with Henry Renteria, Director, Governor’s Office of Emergency Services, a very long-term supporter of 2-1-1.	Barbara Bernstein, Eden I&R's Executive Director, with Greg Cox, Board President, San Diego Board of Supervisors and contributor to the 2-1-1 Southern California Wildfire report, "Trial By Fire."

Barbara Bernstein, Eden I&R's Executive Director accepting the Alameda County Board of Supervisor's proclamation declaring "2/11/08 is 2-1-1 Alameda County Day." Left: Robert Macias, Secretary of Eden I&R's Board of Directors. Right: Sharon DeCray, former President of the California Alliance of Information & Referral Services (CAIRS)	Barbara Bernstein, Eden I&R's Executive Director, accepting a contribution from Pacific Gas and Electric on October 22, 2007. Left to right; Robert Macias, Eden I&R Board of Directors, Barbara Bernstein, Ophelia Basgal, PG&E, Chris Low, Eden I&R Board of Directors.

Eden I&R staff member Ollie Arnold (left) meets San Francisco Mayor Gavin Newsom while representing Eden I&R at the Family Summer 2007 Forum Fair, sponsored by the SF Housing Authority and the San Francisco Mayors Office. The event was held at San Francisco State University on July 14, 2007.	Eden I&R staff member Silvana Hackett (third from left) went to 2-1-1 San Bernardino to help answer calls to assist victims of the Southern California wildfires in November 2007.

Eden I&R staff member James Martinez reviews the 2-1-1 billboard on 880 South, near the Oakland Coliseum.	Eden I&R's Executive Director, Barbara Bernstein, with the East Bay Community Law Center's prior Executive Director, Bernida Reagan.

Eden I&R's Executive Director, Barbara Bernstein, with Alameda County Board of Supervisor, Keith Carson.	Eden I&R's Executive Director, Barbara Bernstein, with East Bay Community Law Center's legal staff member, Ed Barnes.

Eden I&R staff members celebrate Halloween in 2008.	Silvana Hackett, Eden I&R 2-1-1 and Community Programs Manager, demonstrates the startup and correct operation of the backup generator in an emergency preparedness exercise in August 2008.