Sample Big Blue Book Entry
Eden I&R, Inc.
570 B Street
Hayward, CA 94541
Accessibility:
Wheelchair accessible with assistance
Transportation:.
AC Transit line 77, 80, 81, 83, 84, 85, 86, 91, 92, 93, 94, 95, 99,
M and 386 stops within 1 block; BART-Hayward Station also stops within
1 block
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Phone(s):
510-537-2710
Administration
2-1-1 or 888-886-9660
Information and Referral to Health, Housing and Human Services
510-727-9550
Information Products and Services
510-537-2710
Roving Housing Resource Programs
510-537-2600
AIDS Housing and Information Project (AHIP)
877-968-8441
Youthlink Phone Line
(blank)
510-537-3794 (TTY/TDD)
2-1-1 and AHIP
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Days & Hours:
Monday-Friday,
8:30-5
24 hours daily
(blank)
(blank)
Monday-Friday, 8:30-5
Voicemail after hours
Hours Vary
(blank)n
Monday-Friday, 9-4
Voicemail after hours
24 hours daily
Recorded information and referral
2-1-1 (24 hours daily);
AHIP (Monday-Friday, 9-4)
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FAX:
510-537-0986
E-mail:
edenir@edenir.org
Web Page:
www.edenir.org
www.alamedaco.info (online directory)
Person(s) in Charge:
Barbara Bernstein, Executive Director
Service Description:
Provides information and referral services that enable people to access
and benefit from community resources.
2-1-1 Alameda County is a three-digit phone number that provides information
and referral services by phone and through the development of resource
products. The 2-1-1 Phone Line formerly known as CHAIN (Community Housing
And Information Network) provides information and referral on shelter,
transitional, subsidized, and permanent low-cost housing plus other human
services in Alameda County to both individual clients and agencies.
INFORMATION MANAGEMENT manages a computerized database of over 1,350 human
services in Alameda County. Works in cooperation with information and
referral providers throughout the Bay Area to provide access to regional
I & R services. Alameda County products include: "The Big Blue
Book, Directory of Human Services for Alameda County," Online services
directory (www.alamedaco.info), Directory on Disk, database subscription,
specialized program lists and directories, and presorted mailing labels.
HOUSING manages a computerized database of over 57,000 housing units located
throughout Alameda County. Works in cooperation with Alameda County Housing
Authority jurisdiction and rental housing associations conducting outreach
to landlords so they will list their properties and consider subsidizing
their units through Section 8, Shelter Plus Care, or other subsidy programs.
Emergency shelter, transitional, subsidized and permanent housing information
is available free of charge through 2-1-1. Annual Housing subscription
available for a nominal fee.
AFTER HOURS PHONE SERVICE provided to Alameda County Children's Protective
Services, Foster Care Placement Line, Adult Protective Services, and the
Public Guardian's office.
PRISON HEALTH SERVICES contracts with Eden I&R to provide translation
services for health screenings of Vietnamese and Cantonese inmates.
CANTONESE LANGUAGE ASSISTANCE BUREAU (CLAB) offers 24-hour translation
service to assist AT&T operators in the San Francisco Bay Area when
Cantonese speakers dial "0."
DISASTER PREPAREDNESS AND PLANNING activities both locally and statewide.
Current member of Collaborating Agencies Responding to Disasters (CARD)
and Emergency Managers Association of Alameda County.
AIDS HOUSING AND INFORMATION PROJECT (AHIP) offers information and referral
to housing and social services for people living with HIV/AIDS and for
HIV/AIDS service providers throughout Alameda County.
ROVING HOUSING RESOURCE PROGRAM (RHRP) offers intensive skill building
workshops, one-on-one information, advocacy and referrals related to housing
and social services for clients and staff of participating homeless shelters,
recovery centers, jail facilities and employment training programs throughout
Alameda County.
YOUTHLINK phone line provides 24-hour recorded information and referral
services for youth wards of the court, at-risk youth, their families,
case managers, probation officers, law enforcement officials and others
working with the youth population.
EARNED INCOME TAX CREDIT (EITC) phone line offers access to free Volunteer
Income Tax Assistance (VITA) sites for low income individuals and families,
increasing the working poor's ability to receive tax refunds.
Fees:
None for telephone services. Vary for information products and services.
Eligibility Requirements:
None
Area Served:
Alameda County
Application:
Not necessary to receive services
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Languages Other Than English:
Chinese (Cantonese), Chinese (Mandarin), Spanish, Vietnamese
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