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2-1-1 Alameda County (formerly CHAIN: Community Housing And Information Network)

The 2-1-1 Information and Referral Line is unique in Alameda County, helping people find affordable housing and critical social services. Set up originally as CHAIN (Community Housing and Information Network) to help displaced victims of the 1989 Loma Prieta earthquake, the line soon expanded to meet the continuing information needs of all Alameda County residents.

In 2007, CHAIN transitioned into 2-1-1, a Bay-Area wide, easy to remember 3 digit number. Professionally trained staff and volunteers fully assess callers' needs and provide comprehensive, customized referrals to affordable housing, available emergency shelter space, and vital social services throughout Alameda County. People need to know where to turn for help, and the 2-1-1 line exists to fill that need.

2-1-1 is a free, non-emergency, confidential, 3-digit phone number and service that provides easy access to housing information, and critical health and human services.

• Listings of affordable and subsidized housing in Alameda County.

• Alameda County shelter availability updated daily.

• Assistance locating vital social services.

• 2-1-1 is also the number to dial when a disaster happens.

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