Welcome to Eden I&R!
Home of 2-1-1 Alameda County and the Big Blue Book
“I am in awe of the work that Eden I&R does and we are deeply grateful to Eden I&R for the essential role you play in connecting communities in need with essential safety net resources, throughout the East Bay.”
-Jane Fischberg, President and Executive Director, Rubicon
2-1-1 Alameda County
2-1-1 is a free, non-emergency, confidential, 3-digit phone number and service that provides easy access to housing information, and critical health and human services.
2-1-1 operates 24 hours a day, 7 days a week with multi-lingual capabilities.
“2-1-1 is such an important service. I refer people to 2-1-1 all the time.”
-Tim Sbranti, Mayor of Dublin
Big Blue Book
The Big Blue Book is Eden I&R's Directory of Human Services for Alameda County. It has listings for 1,000 agencies with over 1,850 health and human service programs.
“We do not know what we would do without The Big Blue Book. It has been such a wonderful source of information to help our clients start the path forward to living a better life and restoring a sense of self-worth.”
- Diana Ambrose, Past President, St. Vincent de Paul Society, Church of the Transfiguration Chapter
At Eden I&R...
We believe that all individuals are entitled to fully utilize all community resources for which they are eligible.
“I live in Union city. I am calling on behalf of my uncle who is in Oakland. The Resource Specialist who helped me was more than helpful. She was very patient and calm, she took her time. She explained things to me and helped spell things out. She really went above and beyond to help me today, and I am so thankful to you for having her on your staff.”
- 2-1-1 Caller
At Eden I&R...
We believe that optimum utilization of these resources can substantially enhance the quality of life in the community.
“One of the Alameda County Probation Department, Deputy Probation Officers was desperately trying to help a family living in a hotel find housing. I referred the Officer to the 2-1-1 service. 2-1-1 was able to provide the family with several options.”
- Neola Crosby, Program Services Coordinator, Alameda County
At Eden I&R...
We believe that access to those resources is often limited by lack of awareness of their existence.
“Eden I&R staff and their 211 service are visionaries. They are ahead of the curve.”
- Gabriela (Gabby) Velazco , CB/Community Health Specialist, Kaiser Permanente - Northern California Region, Community Benefit Programs